The demands for a
“managerial attitude” on the part of the even the lowliest worker is an
innovation.
No part of the productive resources of the industry operates
at a lower efficiency than the human resources.
The few enterprises that have been able to tap this unused reservoir of
the human ability and attitude have achieved spectacular increases in productivity
and output. In the better use of human
resources lies the major opportunity for increasing productivity in the great
majority of enterprises – so that the management of the people should be first
and foremost concern of operating managements, rather than the management of
things and techniques, on which attention has been focused so far.
We also
know what makes for the efficiency and productivity of the human resources of
production. It is not primarily skill or
pay; it is, first or foremost, an attitude – the one we call the “managerial
attitude.” By this we mean an attitude
that makes the individual see his job, his work, and his product the way a
manager sees them, that is, in relation to the group and the product as a
whole.
ACTION POINT: What action can you take now to impart a sense
of managerial responsibility into your workforce?
Quoted from The Daily Drucker, January 14 , Page 16
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