What matters is the productivity of non-manual workers.
In 1881, an American, Fredrick Winslow Taylor (1856-1915),
first applied the knowledge to the study of work,
the analysis of work and the engineering of work. This led to the productivity revolution. The
Productivity Revolution has become a victim of its own success. From now on, what matters is the productivity
of non-manual workers. And that requires
applying knowledge to knowledge.
But knowledge is now also being applied systematically and
purposefully to define what new knowledge is needed, whether it is feasible,
and what has to be done to make knowledge effective. It is being applied, in other words, to systematic innovation. This third change in the dynamics of
knowledge can be called Management Revolution.
Supplying knowledge to find out how existing knowledge can best be
applied to produce results is, in effect, what we mean by management.
ACTION POINT: What results are you being paid to
achieve? List three tasks that you
should eliminate to be productive.
Post-Capitalist
Society
Quoted from The Daily Drucker, February 3, page 39
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